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<p>If you do not receive an order confirmation email after placing an order, check your spam or junk email folders first. Ensure that the email address registered with us is correct. If you still can&apos;t find the confirmation, reach out to our customer support team with your order details, and we will assist you further. Send us a message at <a data-fr-linked="true" href="mailto:hello@madamsew.com" id="isPasted">hello@madamsew.com</a>. We&apos;ll be more than happy to help!</p>

If you do not receive an order confirmation email after placing an order, check your spam or junk email folders first. Ensure that the email address registered with us is correct. If you still can't find the confirmation, reach out to our customer su

I didn’t get a confirmation email after placing my order.

Order Status

Shipping Information

Do you ship internationally?

How do I track my order?

What are your shipping costs?

Why do I need a shipping protection?

Do you offer expedited shipping?

Where is my order coming from?

Shipping and Delivery

How do I check the status of my order?

How do I cancel my order?

When will I receive my order?

Return and Refund Policy

Where do I submit my return request?

I've already returned my products, how do I get my refund?

Returns and Refunds

How do I apply a discount to my order?

How do I resolve issues with promotional pricing not reflecting on my order?

Promotions and Discounts

What payment methods do you accept?

Payment and Billing

Who can place wholesale/bulk orders?

Are there special prices or discounts for wholesale? What’s the MOQ?

What payment methods do you accept for wholesale orders?

How long does shipping take?

Wholesale

I'm interested in influencer and collab opportunities, who should I contact?

Collaborations

My order was marked delivered but it’s not here.

I’m missing item(s) from my order.

The product/package I received is damaged/defective.

I received the wrong item. What should I do?

How can I change the delivery address for my order?

I didn’t get a confirmation email after placing my order.Updated 2 months ago