My order was marked delivered but it’s not here.Updated 2 months ago

If no one was home at the time of delivery, the carrier may have left the package in a safe location.
Please take a moment to:

1. Check around your home. Look near doors, porches, mailboxes, or hidden spots where the carrier might have placed it for safety.
2. Ask neighbors or building management. Sometimes they collect packages to keep them safe.
3. Verify your shipping address. You can find it in your order confirmation email to make sure it was shipped to the correct location.
4. Wait a little longer. In some cases, carriers mark packages as delivered a day early, and they often arrive within 24 hours.

If you still can’t locate your package, please reach out to our team, we’ll be glad to help!

We’ll investigate what happened and work with you to make it right.