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Madam Sew

<p><style type="text/css" id="isPasted"></style></p><p id="isPasted">We currently ship within the US only. All orders are processed and shipped within <strong>1-2 business days&#xA0;</strong>after your order is confirmed. Please keep in mind that business days exclude weekends and holidays.</p><h2 id="delivery-options-and-timeframes"><strong>Delivery Options and Timeframes</strong></h2><ul><li><strong>Standard Shipping:</strong> 6&#x2013;7 business days</li><li><strong>Expedited Shipping:</strong> 4&#x2013;5 business days</li><li><strong>Express Shipping: </strong>3&#x2013;4 business days</li></ul><p><strong>Orders of $60 and up qualify for free standard shipping.</strong> Delivery times may vary depending on your location and the shipping carrier.</p><h2 id="tracking-your-order"><strong>Tracking Your Order</strong></h2><p>Once your order has shipped, you will receive a tracking link via email. You can use it to track the progress of your package until it arrives.&#xA0;</p><h2 id="important-notes"><strong>Important Notes</strong></h2><ul><li>If no one is home at the time of delivery, carriers may leave the package in a safe location or with a neighbor or building management.</li><li>Occasionally, packages may be marked as delivered but take additional time to reach you. Please allow up to 24 hours before contacting us.</li><li>Always verify that your shipping address in the order confirmation is correct to ensure timely delivery.</li></ul><p>If you have any questions or need assistance with your shipment, please contact our customer support team at <a data-fr-linked="true" href="mailto:hello@madamsew.com">hello@madamsew.com</a>. We&#x2019;re happy to help!</p>

We currently ship within the US only. All orders are processed and shipped within 1-2 business days after your order is confirmed. Please keep in mind that business days exclude weekends and holidays. Orders of $60 and up qualify for free standard sh

Shipping Information

Shipping and Delivery

Do you ship internationally?

How do I track my order?

What are your shipping costs?

Why do I need a shipping protection?

Do you offer expedited shipping?

Where is my order coming from?

How do I check the status of my order?

How do I cancel my order?

When will I receive my order?

I didn’t get a confirmation email after placing my order.

Order Status

Return and Refund Policy

Where do I submit my return request?

I've already returned my products, how do I get my refund?

Returns and Refunds

How do I apply a discount to my order?

How do I resolve issues with promotional pricing not reflecting on my order?

Promotions and Discounts

What payment methods do you accept?

Payment and Billing

Who can place wholesale/bulk orders?

Are there special prices or discounts for wholesale? What’s the MOQ?

What payment methods do you accept for wholesale orders?

How long does shipping take?

Wholesale

I'm interested in influencer and collab opportunities, who should I contact?

Collaborations

My order was marked delivered but it’s not here.

I’m missing item(s) from my order.

The product/package I received is damaged/defective.

I received the wrong item. What should I do?

How can I change the delivery address for my order?

Delivery Options and Timeframes

Tracking Your Order

Important Notes

Shipping InformationUpdated 2 months ago

Delivery Options and Timeframes

Tracking Your Order

Important Notes