We accept a variety of secure and convenient payment methods to make your shopping experience seamless. You can check out using any of the following:

We accept a variety of secure and convenient payment methods to make your shopping experience seamless. You can check out using any of the following:<ul><li style="font-weight: bold;">All major debit and credit cards</li><li style="font-weight: bold;">Amazon Pay</li><li style="font-weight: bold;">Apple Pay</li><li style="font-weight: bold;">Google Pay</li><li style="font-weight: bold;">Shop Pay</li><li style="font-weight: bold;">Paypal</li></ul>

What payment methods do you accept?

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Need more help with your order? Have additional questions? 

Email us anytime — our Customer Service team is always happy to assist. ☺️

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Madam Sew

Have questions about payments or billing? This section guides you through accepted payment options, troubleshooting charges, and anything else related to payment.

Payment and Billing

Shipping Information

Do you ship internationally?

How do I track my order?

What are your shipping costs?

Why do I need a shipping protection?

Do you offer expedited shipping?

Where is my order coming from?

Shipping and Delivery

How do I check the status of my order?

How do I cancel my order?

When will I receive my order?

I didn’t get a confirmation email after placing my order.

Order Status

Return and Refund Policy

Where do I submit my return request?

I've already returned my products, how do I get my refund?

Returns and Refunds

How do I apply a discount to my order?

How do I resolve issues with promotional pricing not reflecting on my order?

Promotions and Discounts

Who can place wholesale/bulk orders?

Are there special prices or discounts for wholesale? What’s the MOQ?

What payment methods do you accept for wholesale orders?

How long does shipping take?

Wholesale

I'm interested in influencer and collab opportunities, who should I contact?

Collaborations

My order was marked delivered but it’s not here.

I’m missing item(s) from my order.

The product/package I received is damaged/defective.

I received the wrong item. What should I do?

How can I change the delivery address for my order?